1 hour ticket response
We are specialized in supplying a quick and appropriate response to every helpdesk ticket submitted by a client. Our knowledgeable client service staff members will review your question and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average trouble ticket response time has proved to be 20 minutes.
A Premium–Quality Help Desk Service
Our technicians possess significant experience in the Linux cloud web hosting packages sphere and are capable enough to come up with a quick answer to your problem. If, however, the issue at hand is not within the competence of a support engineer, the helpdesk ticket will be sent to a programmer or system administrator for further assistance.
A User–Friendly Help Section
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your inquiries in the F.A.Q. section, find more tips in the web hosting account management articles or check out our step–by–step video tutorials.