Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing good quality support prompt is our main priority, so we support each Linux cloud web hosting packages plan with a one hour ticket solution warranty. Once you fill in a ticket or post a message, our user technical support team will do all they could do to generate the most satisfactory remedy for your problem and to give you information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any concern you possibly have associated with HostingBox’s solutions. We’ve got specialists working at all times to present help and support when needed. You can use the ticket system or drop an e–mail any time, or you can pick up the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your online projects within the Control Panel, you’ll be able to always press the Help key and see your question in the list of posts that will came up. We have also turned many of the posts into movies. The list of educational videos will show up if you select the Videos button available in the top right angle.