Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Our customer assistance team is on–line day and night to handle all of your current service demands. Each ticket you post to us shall be taken care of within no more than one hour. If your issue calls for the help of an administrator, we’ll forward the ticket to the person on duty and will let you know that the situation is under control.

  • Top quality support service

  • Top–class Customer Support Service

  • We deliver 24x7 technical help and support through a ultra–fast ticket platform incorporated into your Control Panel. You’re able to write to us whenever you want about any of the applications that come installed in advance on the virtual server, such as the desired Linux distribution, the server administration panel and our custom made Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Site Control Panel that is offered free–of–charge with your VPS offers an inbuilt articles base. You’ll find a group of thorough how to posts and a group of step–by–step video training materials that demonstrate all the necessary web site management tasks. You can get access to them by pressing the Help or Video buttons in the right corner of each Control Panel section.