A 99.9% Server Uptime
Our cloud web hosting system is based on a stable, top–drawer hardware architecture and a heavily tweaked variation of Linux. Thus, no matter what your web site is, or how many website visitors you’ve got, or even in case there is a denial–of–service assault, our web hosting servers will remain up and your sites will stay accessible online.
Our Linux cloud web hosting packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
If you want to offer a first–rate web hosting service, you can rarely trust the default network configuration in a datacenter. We’ve built our own custom internal network to ensure the best connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash on the line, you can’t feel truly safe. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our service or in case you would like to get an even more robust web hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – you’ll get a full refund, without any concealed fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a reply, you probably know how irritating this can be, particularly if your website is at stake. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will reply to you in under one hour. And the best thing is that their average support ticket response time is well under 20 minutes!