Q: What does the website migration service include? Will my site be secure?
A: When your current web hosting provider can no longer measure up to the necessities of your site, or if you face continuous downtime, or if you have to wait for hours for the tech support team to get back to you, it may be a smart idea to switch your web hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your new provider. At HostingBox, we know that this can often be difficult & time–consuming. That is the reason why we’ll accomplish all that for you for free!Our proficient technical team will transfer your site content from your present web hosting provider to us. Our technicians have plenty of experience with website migration and are able to take care of anything – from a conventional WordPress blog or Joomla™ CMS–based web site, to a highly complex, custom–built web application.
Q: Just how long will it take for my web site to be transferred to your platform?
A: There are many variables to take into consideration – the total amount of files, the size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Nonetheless, we do our very best to implement all web site migrations within a 48–hour time window. Smaller–sized sites are migrated much faster – usually in under 24 hours.
Q: What info will I be required to give to your Website Migration Department?
A: Yup. We will require the name of the website that you’d like us to move. We’ll also require a means to access your old hosting account so that we can get the content pertaining to your web site.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the migration?
A: While we move your website, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the migration is complete, we will ensure that everything is working properly and that the integrity of your data is not compromised prior to telling you that the migration is done. Then we will tell you how to transfer the domain name over to your hosting account with us and how to edit the DNS records.
Q: Will my present web hosting provider learn that I am leaving them?
A: Nah. We will never touch base with your web hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your website from any web hosting provider or any Linux–based web hosting platform given that we can obtain access to the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.