Phone Support in Cloud Web Hosting
Since we have live phone support 14 hours a day, you are able to get in touch with us and speak with our customer support agents to find out more about all Linux cloud web hosting packages that we offer and make sure that our servers meet the system requirements for your web sites before purchasing anything. For your benefit, we now have phone numbers on three continents and you are able to call the one closer to you - in the United States of America, the United Kingdom or Australia. In case you're already a customer, you'll be able to give us a call about general and billing matters, and about some technical matters. In case the problem is strictly technical or it can take longer time to analyze, you'll have to use our ticketing system, that will enable both you and our technical support team to monitor the information supplied by each side.
Phone Support in Semi-dedicated Hosting
We offer live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you may have to open a ticket in case you come across such an issue, still for all the general, billing or minor tech issues you can always phone us and we'll help you right away so as to save you the time you'll have to spend on creating a support ticket. Even if you don't have an account yet, you will be able to find out if you can host your websites on our innovative cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We now have local numbers in the USA, Great Britain and Australia as well as a global number, therefore you will be able to call the one which is nearer to your location.