Lots of users who begin using their very first web hosting account, or change companies, normally have queries with regard to how specific operations are accomplished or bump into problems when setting up various things like emails, site settings, and so on. That is the reason why, many web hosting providers have compiled documentation with the most standard questions and issues in order to help their customers receive info swiftly and easily. As a result, the client care staff representatives can dedicate more time to actual problems that certain customers may be facing, because the solution for the minor things will be available on the World Wide Web and customers can easily resolve them without having to get in touch with the help desk support team. Having exhaustive documentation is pretty important, especially for new clients without any prior experience at all, as the web hosting service entails a plethora of functions and lots of people can get perplexed about what to do. A good knowledge base can both help you do the operations that you want and learn how the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting plan through our company, you will be able to access our in-depth online help documentation where you will find info about practically everything connected with our hosting packages. The topics vary from how to set up an email account on your hand phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend fashion and feature step-by-step guides on how to complete a given task in your Hepsia hosting Control Panel. You can also find information that’s not directly related to Hepsia, for example one that concerns web apps on your PC. The entire collection of articles will be available in the Help section of the Control Panel, but those that are related to a particular Control Panel section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to get to know more or less everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a detailed online knowledge base for all our present and potential customers, so if you purchase a semi-dedicated server account through our company, you will be able to find any information that you’re searching for at any moment. We have a huge number of informational articles, which will help you understand better what is happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our step-by-step manuals will help you accomplish anything you want – extract files from an archive, import a MySQL database, redirect a domain name, etc. In addition, we also have troubleshooting instructions, which will permit you to find out what spurs a particular problem and the likely solutions for it. In case you can’t send email messages or your domain name opens a 500 Internal Server Error message, for instance, you can resort to our knowledge base and resolve the issue instantaneously. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.